More Than a Tool Belt: Why Professionalism is Your Most Important Asset
More Than a Tool Belt: Why Professionalism is Your Most Important Asset I was sitting in the truck the other day, staring at a dashboard covered in old invoices and a half-empty coffee cup that had definitely seen better days. It was one of those July afternoons where the humidity in North Carolina feels like you’re breathing through a warm, wet rag. I’d just come off a service call that didn't go particularly well: not because of the equipment, but because of the "vibe." The homeowner was stressed. The unit was ancient. And I? I [...]
