The Ramblin Rhyno Column

The Ramblin Rhyno Column2023-09-12T14:34:38-04:00

Why Your Story Matters: Navigating State HVAC Policy with Todd Titus of HARDI

EP 175 | Why Your Story Matters: Navigating State HVAC Policy with Todd Titus of HARDI Episode Details Podcast: HVAC R&D Episode: 175 Guest: Todd Titus, Director of State Government Affairs at HARDI Location: AHR Expo, Las Vegas – Day 2 Watch/Listen: YouTube Link Walking the floor at the AHR Expo is always a bit of a sensory overload. You’ve got thousands of people, the hum of heavy machinery, and more shiny new tools than a guy knows what to do with. But amidst all the tech and the handshakes, there’s a conversation happening that [...]

By |March 16, 2026|Episode Reflections, Ramblin Rhyno|

The Hidden Profit Killer in HVAC Service Calls: Communication Breakdowns

The Hidden Profit Killer in HVAC Service Calls: Communication Breakdowns I was hanging out at a distribution counter last week, watching the morning rush, and I saw a tech who looked like he’d just gone twelve rounds with a heat exchanger and lost. He wasn’t mad about the equipment. He was mad about the phone. He’d spent forty-five minutes in a crawlspace, caught the cracked heat exchanger, took a grainy photo, and then spent the next two hours playing phone tag with a homeowner who was stuck in "important meetings." By the time the homeowner [...]

By |March 12, 2026|LiveSwitch, Ramblin Rhyno|

The Pro is the Hero: Field Notes from AHR with Resideo’s Jamie Quanrud (Episode 174)

Episode 174: Training is the Engine Podcast: HVAC R&D Guest: Jamie Quanrud, Learning Solutions Manager at Resideo Location: AHR Expo Listen here: Spotify – Episode 174 AHR is loud. Not just decibels-loud… but ideas loud. You’ve got shiny equipment, big claims, bigger screens, and about a million conversations happening at once. Everyone’s trying to show you “the future of HVAC.” And yeah—some of it’s legit. But here’s the thing I keep coming back to when I’m walking that floor with the TradeCrew… None of it matters if the tech doesn’t feel confident using it. That’s [...]

By |March 11, 2026|Looking Back, Ramblin Rhyno|

Pressing Forward: Field Notes from AHR with RLS’s Jessica Slaughter (Episode 173)

Episode 173: HVAC R&D Podcast Guest: Jessica Slaughter, RLS Location: AHR Expo Podcast Pavilion, Las Vegas Listen to the Full Episode: YouTube Link There’s a specific kind of hum you only hear at the AHR Expo. It’s not just the sound of thousands of HVAC units running or the white noise of a massive convention center; it’s the sound of the industry moving. It’s the sound of guys in boots talking to guys in suits, and everyone trying to figure out where we’re headed next. This year, sitting in the Podcast Pavilion, that energy was [...]

By |March 10, 2026|Ramblin Rhyno|

Ramblin’ Rhyno: HVAC in 2023 — The Beginning

Ramblin’ Rhyno: HVAC in 2023 — The Beginning Editor’s Pick:*"We didn’t just get back to work in 2021 — we got back to building better." — Ramblin’ Rhyno Episode 009 dropped right as the trade world was shaking the dust off from the pandemic at the end of 2020. Supply chains were still rocky. Prices were still wild. But something bigger was happening: People were ready to rebuild as they faced a lot more changes to the industry as we were preparing for SEER2 in 2023. We weren’t just doing the work — we were [...]

By |May 26, 2025|Looking Back, Ramblin Rhyno|
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