Ramblin’ Rhyno: Are the Big Guys Playing Fair? The HVAC Price-Fixing Lawsuit
The sun is finally starting to dip behind the trees, and the crickets are just beginning their nightly shift. I’m sitting out here on the porch, sales guy Chelsea boots off, just watching the world slow down for a second. It’s one of those rare moments where the phone isn’t buzzing and the "windshield time" thoughts finally have room to settle. But as I sit here, my mind keeps drifting back to a specific folder in my inbox. You know the one. It’s the folder where I’ve been filing those "Price Adjustment" notices for the [...]
The Leader in the Mirror: Why Personal Growth is Your Best Career Tool
The Leader in the Mirror: Why Personal Growth is Your Best Career Tool There’s a specific kind of quiet you only find at 5:30 in the morning. The coffee is still brewing, the truck hasn’t been cranked yet, and the only person you have to answer to is the one staring back at you in the bathroom mirror. Most mornings, we’re just checking to see if the hat is straight or if we missed a spot shaving. We’re thinking about the manifest, the job site schedule, or that nagging vibration in a customer’s outdoor unit [...]
The Simple Trick for Better Mental Health in the Trades
The Simple Trick for Better Mental Health in the Trades There’s a specific kind of silence that happens in a service truck at 6:30 AM. It’s not the peaceful kind. It’s the heavy kind. It’s the sound of a tech staring through the windshield, nursing a lukewarm coffee, thinking about the three-story evaporator coil swap he’s got scheduled in a 110-degree attic, followed by a "no-cool" call that’ll probably keep him out past dinner. I’ve sat in that seat. I’ve lived that silence. But today? I’m not writing this as “the boss” telling you how [...]
Ramblin’ Rhyno: The Speed of Repair, Reflection on Episode 180 with Scott Pierson
Episode 180: The Parts Problem No One Talks About and Why It’s Costing Contractors Millions Podcast: HVAC R&D Podcast Guest: Scott Pierson, VP of HVAC and Market Strategy at Parts Town Location: Recorded Live Listen Now: Substack Link I was sitting in the office the other day, looking at a stack of old binders gathering dust on the bottom shelf. You know the ones, the massive, three-inch thick manufacturers’ catalogs where the pages are thin as tissue paper and the ink smudges if you breathe on it too hard. I remember those days. I remember [...]
Mastering the Friday Decompress: How to Actually Leave the Job at the Door
Mastering the Friday Decompress: How to Actually Leave the Job at the Door You’ve finished the last ticket. You’ve fought the Friday traffic. You’ve probably had three conversations with a distributor about a part that "should have been there Thursday," and you’ve definitely handled at least one customer who thinks their AC repair is more urgent than your need to see your family. You pull into the driveway. You put the truck in park. And then... you just sit there. Your hand is on the door handle, but you don't pull it. Why? Because while [...]
Fresh Content Direct to Your Inbox
Just add your name and email and hit subscribe to stay in the know.